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Announcement Broadcast lets teams share important updates as a banner on their website or directly inside the chat widget, so users stay informed without interrupting the conversation. By making updates visible in-contex…
Announcement Broadcast lets teams share important updates as a banner on their website or directly inside the chat widget, so users stay informed without interrupting the conversation. By making updates visible in-context, it reduces repetitive questions about maintenance, policy changes, or feature updates, and helps support teams focus on real issues instead of repeating the same answers. We built Announcement Broadcast to keep communication clear, proactive, and seamless for everyone.
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