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Convolyser.ai
Most support teams review only 2-5% of their calls. Convolyser.ai analyzes every customer conversation for tone, empathy, sentiment and compliance, then turns it into coaching and insight. Score every call automatically,…
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Most support teams review only 2-5% of their calls. Convolyser.ai analyzes every customer conversation for tone, empathy, sentiment and compliance, then turns it into coaching and insight. Score every call automatically, catch early frustration, mask personal data, and give each agent a personalised coaching plan. Built for support, CX and QA teams in BPOs, hospitality, fintech, healthcare and telecom.
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